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Shipping Policy

https://allyfashion.com/pages/shipping-information

Exchange, Returns, and Refunds Policy

https://allyfashion.com/pages/returns-and-exchange

o NO returns or exchanges on bodysuits / leotards, beauty products, pierced jewellery, headphones, underwear, stockings, swimwear, facemasks, hair accessories, hats, pillows, nail accessories & drinkware unless it meets the Statutory Rights outlined by the ACCC

o You get 45 days to return your items starting from the day of shipment.
o - All tags must still be attached on the product, including the care instructions/size tag and barcode tag.
o - Items must be unworn and unwashed (except to try on size).
o - NO returns or exchanges on bodysuits / leotards, beauty products, pierced jewellery, headphones, underwear, stockings, swimwear, facemasks, hair accessories, hats, pillows, nail accessories & drinkware unless it meets the Statutory Rights outlined by the ACCC.
o - NO refunds on sale items discounted at 40% off or over – These items can only be returned for an online credit.

1. Process to make an exchange: Items purchased online can be exchanged through our return’s portal Ally Fashion Returns You+All Returns (youandallfashion.com)

Customer Service Policy

https://allyfashion.com/pages/contact-us

o Best contact for enquiries/returns: customercareteam@allyfashion.com
o Process for customer returns: Ally Fashion Returns You+All Returns (youandallfashion.com)
o Shipping label provided Y/N: Y
o Shipping cost of return Free or Customer Paid: $8

Click & Collect Policy

N/A